Field Quality Lead

vor 1 Woche

Böblingen, Baden-Württemberg, Deutschland INEOS Automotive Vollzeit

About the Role:

The Field Quality Lead is responsible for overseeing and managing field problem prevention, developing early detection measures to prevent the growth of issues, and field action execution end-to-end for specific modules. This role requires identifying potential problems, supporting root cause analysis, and coordinating corrective field actions.

Key Responsibilities:

  • Provides leadership in strategic projects regarding problem prevention and recall/campaign execution for their specific module.
  • Defines and aligns collaboration models with business partners in Engineering, Operations, SQE, SCM, Aftersales, and others.
  • Leads cross-functional teams regarding identification of potential problems, support of root cause analysis, defining resolution lead, overseeing the problem-solving team, and coordinating corrective field actions.
  • Supervises recall relevant issues in case of non-conformity of safety, emissions, and compliance requirements of the products and/or services from INEOS Automotive according to collaboration model between Plant Campaigns, AS, and Field Quality Team.
  • Oversees processes in the responsible area and ensures continuous improvement.
  • Tracks and reports KPIs for respective modules and escalates through quality committees in case of blocking points.
  • Reports escalated issues and provides expert assessment to management of critical aspects regarding safety-relevant issues.
  • Leads cross-functional problem-solving teams based on module team structure.

Requirements:

  • Technical degree in engineering or similar studies.
  • Experience in Quality Management and in Automotive Industry, preferably in the area of field quality.
  • Professional experience in the field of problem solving of field issues and failure elimination process.
  • Professional experience in the field of complex problem-solving methods (Six Sigma, DOE, 8D, ...).
  • High team skills.
  • High empathy and very good communication skills, motivation skills, and enthusiastic capacity – ability to adapt to diverse people and situations.
  • High organizational skills and result orientation.
  • Pragmatism and a good understanding of lean principles.
  • Very good English skills.
  • Good MS-Office knowledge.
  • Willingness to travel for business trips.

About INEOS Automotive:

INEOS Automotive is an international team working together to challenge the ordinary. We welcome people who mirror our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding results, and who have a community mindset, believing together everyone achieves more. Creativity and initiative are encouraged to support your career development.

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