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IT Support Specialist

vor 2 Monaten

Düsseldorf, Nordrhein-Westfalen, Deutschland L&W CONSOLIDATION GmbH Vollzeit
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at L&W CONSOLIDATION GmbH. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities
  • Provide technical support and assistance to employees with IT-related issues, including hardware, software, and network problems.
  • Respond to and resolve IT-related incidents and requests in a timely and professional manner.
  • Collaborate with other teams to identify and implement solutions to improve IT services and support.
  • Develop and maintain documentation and knowledge base to ensure that IT information is up-to-date and easily accessible.
  • Participate in the onboarding process for new employees, providing technical support and training as needed.
Requirements
  • Relevant education and training in the IT field.
  • Previous experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Proficiency in German language (C1 level).
What We Offer
  • Unlimited contract.
  • Above-average salary.
  • Company pension plan.
  • Above-average vacation time.
  • Subsidy for sports activities.
  • Employee discounts.
  • Mentoring and coaching opportunities.
  • Team and company events.