IT Support Specialist

Vor 6 Tagen

Düsseldorf, Nordrhein-Westfalen, Deutschland TRT Solutions Limited Vollzeit

Job Summary:

TRT Solutions Limited is seeking a highly skilled IT Support Specialist to join our team. As a key member of our global IT support and managed services team, you will be responsible for providing technical support and maintenance services to our customers worldwide.

Key Responsibilities:

  • Provide technical support and maintenance services to customers, including server maintenance and support, business continuity, managed services, professional services, infrastructure deployment, and cloud/IAAS services.
  • Perform quarterly onsite preventive maintenance per assigned customer.
  • Ensure all supported incidents or tickets are resolved within SLAs.
  • Ensure warehouse parts labeling and binning is compliant with TRT global standards.
  • Ensure on-time support for spare parts.
  • Collaborate with cross-functional teams to ensure seamless delivery of IT services.

Requirements:

  • 7 years of experience in IT spare parts control and warehouse maintenance.
  • Solaris – Oracle Certified Professional.

What We Offer:

  • A comprehensive range of IT services to support critical IT environments.
  • A global IT support and managed services team with a strict SLA model.
  • A trusted provider of IT support services with a focus on cost-effective solutions.

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