Customer Service Agent in Part-time

vor 2 Wochen

Köln, Nordrhein-Westfalen, Deutschland wintec_autoglas Vollzeit

About the Role

We are seeking a highly organized and customer-focused individual to join our team at Wintec Autoglas as a Part-time Customer Service Representative. This role involves handling all aspects of order and contract processing, including coordination and scheduling of customer appointments.

Key Responsibilities

  • Process and manage customer orders and contracts in a timely and efficient manner
  • Coordinate and schedule customer appointments and meetings
  • Ensure accurate and timely invoicing and payment processing
  • Manage and maintain customer relationships through effective communication and issue resolution
  • Perform administrative tasks such as data entry and record-keeping
  • Assist with other tasks as required to support the team and business operations

Requirements

  • Completed secondary education or equivalent
  • Previous experience in customer service or a related field is an asset
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office applications
  • Ability to work in a fast-paced environment and adapt to changing priorities

About Wintec Autoglas

At Wintec Autoglas, we value our employees and strive to create a positive and supportive work environment. Our company is built on a foundation of core values, including respect, trust, and teamwork. We believe in empowering our employees to make a difference and contribute to our success.

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