High-Profile Customer Liaison for a Prestigious Automotive House

vor 1 Tag


Berlin, Berlin, Deutschland Blu Selection Vollzeit

Customer Expert Opportunity

We are seeking an exceptional individual to join our team as a Customer Expert at Blu Selection, a leading luxury automotive brand. This role offers the chance to be the first point of contact for discerning clientele and represent the brand with professionalism and empathy.

About the Role

  • As a Customer Expert, you will be an ambassador of the brand, ensuring every interaction leaves a lasting positive impression on the customer.
  • You will provide tailored support to resolve customer concerns while maintaining and enhancing customer relationships.
  • You will contribute to the expansion and improvement of the Customer Interaction Center by offering creative and constructive input.

Your Responsibilities

  • Act as the first point of contact for customers, representing the brand with professionalism and empathy.
  • Provide tailored support to resolve customer concerns while maintaining and enhancing customer relationships.
  • Contribute to the expansion and improvement of the Customer Interaction Center by offering creative and constructive input.

Requirements

To succeed in this role, you will need:

  • A native level of German and a proficient level of English.
  • Previous experience in luxury customer service or the hotel industry.
  • Excellent verbal and written communication skills with a strong ability to empathize and understand customer needs.
  • Structured, well-organized, and able to handle tasks efficiently.
  • Experience in the automotive industry is a plus.

What We Offer

  • Competitive salary: €60,000 - €80,000 per annum.
  • Partial remote working option after the initial training period.
  • Work in a dynamic and inclusive environment with a focus on quality and innovation.


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