Customer Service Representative

vor 14 Stunden


Bochum, Nordrhein-Westfalen, Deutschland different4U GmbH Vollzeit
About the Role

We are seeking a highly skilled and multilingual customer service representative to join our dynamic team at different4U GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in multiple languages, including Polish, Dutch, and English.

Key Responsibilities
  • Provide multilingual support to customers via phone and email, ensuring seamless communication and satisfaction.
  • Build strong relationships with customers through personalized support, meeting their needs and exceeding their expectations.
  • Identify areas for process improvement and contribute to enhancing the overall customer experience.
Requirements
  • Fluent proficiency in Polish/Dutch and English (written and spoken) is essential for this role.
  • Previous experience in customer service or a related field is desirable, demonstrating your ability to provide exceptional service.
  • Strong verbal and written communication skills are crucial for effective interaction with customers from diverse backgrounds.
  • Familiarity with computer systems and software, including Microsoft Office applications, to optimize processes.
What We Offer
  • Unlimited contract
  • Competitive salary package
  • Modern work environment
  • Exclusive benefits, including discounts, partnerships with fitness studios, and a fuel and charging card.
  • Company car
  • Canteen allowance
  • Flexible work arrangements, including remote work options, to achieve personal and professional success.

At different4U GmbH, we value our employees and strive to provide a supportive and dynamic work environment. If you are passionate about delivering exceptional customer service and are interested in a challenging role with opportunities for growth, we encourage you to apply.

Please submit your application through our form or directly via email to Karriere@different4U.de. We look forward to hearing from you



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