Aktuelle Jobs im Zusammenhang mit Head of Services - Berlin, Berlin - Televic
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 3 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 3 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our After Sales services business, driving revenue growth, and delivering high-quality services to our customers.Key ResponsibilitiesDevelop and...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our After Sales services business, driving revenue growth, and delivering high-quality services to our customers.Key ResponsibilitiesDevelop and...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the Role:As Head of Services, you will be responsible for leading our services business, driving revenue growth, and delivering high-quality services to our customers.You will develop and implement strategies...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the Role:As Head of Services, you will be responsible for leading our services business, driving revenue growth, and delivering high-quality services to our customers.You will develop and implement strategies...
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Head of Customer Service
vor 4 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
vor 4 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
vor 1 Monat
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
vor 1 Monat
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
vor 2 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitCustomer Service Leadership OpportunityOpteven Deutschland is seeking a seasoned customer service professional to lead our newly created Customer Service department. As the Head of Customer Service, you will be responsible for supporting the launch of our new product and ensuring a seamless transition of processes.Key Responsibilities:Ensure lessons learned...
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Head of Customer Service Team Lead
vor 1 Woche
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Head of Client Services Director
vor 2 Wochen
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Head of Customer Service Lead
vor 2 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitOpteven Deutschland: A Leader in Customer ServiceWe are seeking a highly skilled and experienced professional to lead our newly created Customer Service department. As the Head of Customer Service, you will be responsible for shaping the integration of our new product and ensuring a seamless transition for our clients and team.Key Responsibilities:Ensure...
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Head of Customer Service Manager
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob OverviewOpteven Deutschland is seeking a highly skilled and experienced professional to lead our newly created Customer Service department. As the Head of Customer Service, you will be responsible for supporting the launch of our new product and ensuring a seamless transition of processes.Key ResponsibilitiesEnsure lessons learned from the pilot phase...
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Head of Customer Service Director
Vor 6 Tagen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob OverviewOpteven Deutschland seeks a seasoned Head of Customer Service Director to spearhead the launch of our new B2C product. As a member of our executive team, you will be responsible for ensuring the successful transition of our new product from pilot phase to full operational mode. Your expertise in customer service, leadership, and project...
Head of Services
vor 2 Monaten
Job Summary:
We are seeking a highly skilled and experienced professional to lead our After Sales Services business. As Head of Services, you will be responsible for driving the growth and profitability of our services business, while also developing and delivering new service offerings.
Key Responsibilities:
- Develop and implement a comprehensive business plan for After Sales Services, aligned with the company's overall strategy.
- Manage and master the profit center KPI's of the After Sales services business, including order and bid pipeline, revenue, EBIT, ROI, and cash.
- Drive the services base business, including repair center and obsolescence management, while defining, rolling out, and scaling new service offerings.
- Develop and deliver the After Sales Services end-to-end business plan, including sales, marketing, and delivery strategies.
- Manage the Go-to-market together with Sales & Marketing and take up contacts with strategic clients in collaboration with Sales.
- Manage the services delivery, collaborating with other departments when needed.
- Role model people leadership by motivating and inspiring your teams while developing their capabilities.
- Report directly to the General Manager and partner continuously with other departments related to Engineering, Product Management, Operations, and Sales.
Requirements:
- Proven business acumen and a mindset for BD in a high-tech B2B ecosystem.
- Solid experience in motivating, inspiring, and leading diverse teams.
- Balancing long-term strategic thinking while scaling short-term operational efficiency.
- Tech savvy and knowledgeable of Finance KPI's.
- A relevant university degree and/or MBA.
- Experience with IoT and SaaS and/or knowledge of Rail operations is a plus.
- Fluency in English and German (or willing to learn quickly).
What We Offer:
- The opportunity to make a difference in a growing business with international success.
- An attractive salary, supplemented with our Televic Bonus Plan as well as legal benefits.
- The chance to work on state-of-the-art projects in a market that represents sustainability.
- An environment driven by teamwork and the constant will to innovate.
- The chance to deliver quality, because that's what we stand for.
- A stimulating, no-nonsense mentality, with an eye for your unique talents and growth.
