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Customer Service Representative
vor 2 Monaten
Trelleborg Sealing Solutions (TSS) is a leading provider of engineered polymer solutions for various industries. As a Customer Service Representative, you will be the primary point of contact for our European customers in the medical technology sector, ensuring they receive exceptional support and service.
Key Responsibilities- Customer Support: Respond to customer inquiries, resolve issues, and provide timely and accurate information to ensure customer satisfaction.
- Order Management: Process and verify customer orders, ensuring accurate and timely delivery of products and services.
- Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
- Commercial Acumen: Collaborate with internal stakeholders to identify business opportunities and contribute to achieving divisional targets and budget.
- Education: Commercial training or completed studies in a related field.
- Experience: Proven experience in internal sales, customer service, or a related field, preferably in an industrial or technical products environment.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a multicultural environment. Proficiency in written and spoken English and German is required.
- Technical Skills: Familiarity with CRM and ERP systems, with SAP S4HANA experience being an advantage.
- Comprehensive Training: Participate in our induction training program to gain a deep understanding of our company, team, and structures.
- Cultural Diversity: Work in a dynamic and multicultural environment that celebrates diversity and promotes inclusivity.
- Modern Workspace: Enjoy a state-of-the-art innovation center designed to foster creativity and collaboration.
- Work-Life Balance: Benefit from flexible working time models and mobile work options to support a healthy work-life balance.
Trelleborg Sealing Solutions is an Equal Opportunity Employer, committed to valuing the diversity of our employees and promoting an inclusive work environment. We believe that our people are our greatest asset, and we strive to create a workplace that is inclusive, respectful, and supportive of all individuals.
