Customer Service Representative
Vor 6 Tagen
Perrigo Company is committed to improving people's lives by offering high-quality and affordable self-care products that consumers trust worldwide. We're seeking a skilled professional to join our team as a Customer Service Representative.
Key Responsibilities- Drive customer loyalty and achieve sales and revenue objectives by delivering exceptional customer fulfillment and enhancing the customer experience.
- Manage customer orders, including order capture, order management, and improving the customer experience.
- Maintain high service levels through improved customer forecast accuracy and customer collaboration, while reducing costs within the total supply chain.
- 5 years' experience in customer service and/or order management, logistics, and planning, preferably from the Consumer Self-Care, FMCG industry.
- Fluency in English and German is essential.
- Proficiency in relevant software, such as Microsoft Office, ERP, CRM, and order entry systems.
- Understanding of financial and business planning, supply chain planning, and order management processes.
- Understanding of cost, profitability, and cash flow on a strategic level.
We strive for a diverse pool of applicants to ensure our team reflects the diversity of our customers. We're proud to be an equal opportunities employer, offering equal chances and valuing diversity. All individuals are encouraged to apply, regardless of race, ethnic origin, nationality, ancestry, religious belief, sexual orientation, gender, gender identity, gender expression, national origin, age, disability, marital status, veteran status, military status, or other characteristics. Together, we improve lives.
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