Customer Service Representative International

vor 4 Wochen


Stuttgart, Baden-Württemberg, Deutschland accobrands Vollzeit
International Customer Service Role

At ACCO Brands, we are seeking a highly skilled and motivated International Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our international customers, resolving customer complaints and issues, and working closely with internal departments to ensure seamless customer experience.

Key Responsibilities
  • Provide customer service to international customers via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal departments to ensure customer needs are met
  • Process customer orders and returns
  • Monitor and resolve customer issues related to product quality and delivery
  • Participate in continuous improvement initiatives to enhance customer experience
Requirements
  • High school diploma or equivalent required; degree in business or related field preferred
  • Minimum 3 years of customer service experience in a similar role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office and ERP systems
  • Fluency in English and German languages
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Flexible work arrangements and remote work options
  • Access to cutting-edge technology and tools

At ACCO Brands, we are committed to providing an inclusive and supportive work environment that values diversity and promotes employee well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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