SAP HXM MEE Customer Insights Analyst

vor 4 Wochen


Eschborn, Hessen, Deutschland SAP Vollzeit

Unlock the Power of Customer Insights

As a SAP HXM MEE Customer Insights Analyst, you will play a crucial role in helping our customers maximize their investment in the SAP SuccessFactors suite. Your primary responsibility will be to analyze the cultural differences in our HXM MEE customer base to target and optimize the service portfolio.

Key Responsibilities:

  • Analyze customer feedback and interview results to identify areas for improvement
  • Develop and implement a structured interview guide to gather insights from customers
  • Present findings and recommendations to the HXM Global Leadership team

Requirements:

  • English and German language skills necessary
  • Proficiency in Microsoft Office (Teams, Excel, Word, and PowerPoint)
  • Ability to work collaboratively across diverse teams and LOBs

About the Team:

The HCM team in MEE works closely with high-value customers to help them maximize their investment in the SAP SuccessFactors suite. Our Customer Success Managers/Partners strive to increase customer satisfaction and retention by driving usage and adoption of our HCM solution.


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