IT Operations Specialist
vor 18 Stunden
About the Role
We are seeking an experienced IT Operations Specialist to join our team in Hannover, Germany. As an IT Operations Specialist, you will be responsible for ensuring the smooth operation of our complex IT systems in a 24/7 environment.
Key Responsibilities
- Monitor and troubleshoot IT systems, identifying and resolving issues in a timely manner
- Work collaboratively with the EOC team to ensure the stability and security of our IT infrastructure
- Develop and implement process improvements to enhance IT operations
- Provide technical support to users and teams, escalating complex issues to specialist departments as needed
- Contribute to the development and maintenance of documentation and knowledge base
About You
To be successful in this role, you will have:
- Relevant vocational qualifications or equivalent experience in IT systems integration
- Excellent communication and teamwork skills, with the ability to work independently and collaboratively
- Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions
- Good to very good spoken and written English
- Experience working in a 24/7 environment, with a willingness to work flexible shifts
About Our Offer
As an IT Operations Specialist at TUI, you will have the opportunity to work in a dynamic and international environment, with a range of benefits including:
- Flexible working hours and mobile working options
- Opportunities for professional development and career growth
- Access to a range of training and development programs
- A comprehensive benefits package, including health and wellbeing support
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