IT Operations Specialist
vor 1 Woche
We are seeking a highly motivated and skilled IT Operations Specialist to join our Enterprise Operation Center (EOC) team in Hannover, Germany.
Key Responsibilities- Monitor and maintain the stability of our complex IT systems, ensuring seamless operation and minimizing downtime.
- Identify and resolve technical issues independently, escalating complex problems to specialist teams as needed.
- Implement changes to systems according to specifications, ensuring safe and stable operation.
- Support and monitor our applications and services, ensuring optimal performance and availability.
- Manage IT production on all system platforms and environments used in the data center.
- Monitor and troubleshoot job management jobs and production schedules.
- Operate and handle implemented service management systems.
- Monitor and eliminate faults in infrastructure systems, including network and building facilities.
- Monitor security systems, including video surveillance and access control.
- Troubleshoot, develop, and escalate error situations, performing problem tracking and creating documentation.
We are looking for a candidate with relevant vocational qualifications, such as an IT specialist in systems integration, and experience in Windows, Unix, Linux, network, storage systems, and other IT environments.
- Excellent communication and team working skills, with a high sense of responsibility and ability to remain calm under pressure.
- Good to very good spoken and written English.
- Willingness to work in 3 shifts.
- Relevant work experience in job scheduling, resource and workload management monitoring, and IT support/service management.
We offer a dynamic and international work environment, with opportunities for career growth and development. Our benefits include:
- Working in the leading global tourism group, with opportunities for international projects and teams.
- Fantastic holiday benefits, including discounts and special offers.
- Mobile working, flexible working hours, and working from abroad.
- Health and wellbeing support in five key areas – Health, Social, Community, Career, and Financial.
- Development and career opportunities, including digital training and international career paths.
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