IT Operations Specialist
Vor 5 Tagen
About the Role
We are seeking a highly motivated and experienced IT Operations Specialist to join our Enterprise Operation Center (EOC) team in Hannover, Germany. As a key member of our team, you will be responsible for ensuring the smooth operation of our complex IT systems, working in shifts around the clock to identify and resolve technical issues.
Key Responsibilities
- Monitor and manage IT production on all system platforms and environments used in the data center
- Support and monitor our applications and services, ensuring they are running safely and stably
- Manage IT incidents independently and escalate as necessary, working closely with specialist departments
- Implement changes to systems according to specifications, ensuring they meet our high standards
- Monitor and troubleshoot job management jobs and production schedules
- Operate and handle implemented service management systems
- Monitor and eliminate faults in infrastructure systems, such as network and building facilities
- Monitor security systems, including video surveillance and access control
- Troubleshoot, develop, and escalate error situations, performing problem tracking and creating documentation
About You
We are looking for a candidate with relevant vocational qualifications, such as an IT specialist in systems integration, and experience in Windows, Unix, Linux, network, storage systems, and other IT environments. You should have a high degree of communication and team working skills, as well as a strong sense of responsibility and ability to remain calm under pressure.
About Our Offer
We offer a competitive salary and benefits package, including fantastic holiday benefits, mobile working, and flexible working hours. You will also have access to a wide range of digital training and international career opportunities, as well as health and wellbeing support in five key areas.
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