IT Operations Specialist

vor 2 Wochen


Hannover, Niedersachsen, Deutschland TUI Vollzeit
About the Job

We are seeking a highly motivated and skilled IT Operations Specialist to join our Enterprise Operation Center (EOC) team in Hannover, Germany.

Key Responsibilities
  • Monitor and maintain the stability of our complex IT systems, ensuring seamless operation and minimizing downtime.
  • Identify and resolve technical issues independently, escalating complex problems to specialist teams as needed.
  • Implement changes to systems according to specifications, ensuring safe and stable operation.
  • Support and monitor our applications and services, ensuring optimal performance and availability.
  • Manage IT production on all system platforms and environments used in the data center.
  • Monitor and troubleshoot job management jobs and production schedules.
  • Operate and handle implemented service management systems.
  • Monitor and eliminate faults in infrastructure systems, including network and building facilities.
  • Monitor security systems, including video surveillance and access control.
  • Troubleshoot, develop, and escalate error situations, performing problem tracking and creating documentation.
About You
  • Relevant vocational qualifications, such as IT specialist in systems integration or similar knowledge and experience gained on-the-job.
  • Independent working style, high degree of communication and team working skills, and a high sense of responsibility.
  • Good to very good spoken and written English.
  • Willingness to work in 3 shifts.
  • Relevant work experience in Windows, Unix, Linux, network, storage systems, and other IT environments.
  • Experience in job scheduling, preferably Automic/UC4.
  • Experience in resource and workload management monitoring, preferably CheckMK or Datadog.
  • Good knowledge of network infrastructure, including TCP/IP and VLAN.
  • Ideal knowledge of operating/control consoles in UNIX, Linux, Windows operating system, and database systems.
  • Experience in IT support/service management.
About Our Offer
  • Working in the leading global tourism group, TUI, with opportunities for international projects and teams.
  • Fantastic holiday benefits, including discounts and special offers.
  • Mobile working, flexible working hours, and working from abroad.
  • Health and wellbeing support in five key areas: Health, Social, Community, Career, and Financial.
  • Development and career opportunities, including digital training and international career paths.
  • Additional benefits relevant to the local market.

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