Customer Service Manager
Vor 3 Tagen
As a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.
Key Responsibilities:- Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Operate the value chain of single event services and ensure that all processes are running smoothly.
- Monitor costs and revenues on relevant sales transactions and validate contractual alignment.
- Negotiate individual solutions with customers and ensure that all agreements are met.
- Completed technical or commercial apprenticeship.
- Relevant additional qualification related to the assigned task or proven equivalent qualifications in individual cases.
- Professional experience in material management or technical customer service.
- Very good knowledge of English.
- Very good IT skills.
- Openness to travelling domestically and abroad.
- Profit sharing / LVV (bonus).
- Free parking.
- Lufthansa shares.
- Flight privileges.
- Canteen (subsidized by employer).
- Jobticket / Subsidized public transport.
- Bike leasing.
- Discounts / shopping.
- Development programs / Training opportunities.
- 13th monthly salary.
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Customer Service Manager
Vor 4 Tagen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
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Customer Service Manager
Vor 4 Tagen
Hamburg, Hamburg, Deutschland Lufthansa Technik AG VollzeitJob DescriptionAs a Customer Service Manager at Lufthansa Technik AG, you will be responsible for leading the customer service team and ensuring the delivery of high-quality services to our customers.Key Responsibilities:Manage the customer service team and ensure that all customer inquiries are handled promptly and efficiently.Develop and maintain strong...
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