Aktuelle Jobs im Zusammenhang mit Customer Service Director - Essen, Nordrhein-Westfalen - Brenntag
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Customer Service Director
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Customer Service Director
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Customer Service Director
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Essen, Nordrhein-Westfalen, Deutschland Brenntag VollzeitAt Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.This role will be responsible for developing and implementing strategies to deliver exceptional customer service experiences, driving business growth, and ensuring alignment with company objectives.Key Responsibilities:Develop and...
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Customer Service Director
vor 2 Monaten
At Brenntag, we are seeking a highly skilled Senior Director, Customer Services to lead our Customer Services agenda in BSP.
This role will be responsible for developing and implementing strategies to deliver exceptional customer service, ensuring alignment with business objectives and driving continuous improvement.
Key Responsibilities:
- Develop and implement customer service policies and procedures to ensure a 'Top of Class' quality customer experience.
- Lead the conceptualization of performance metrics and service levels to measure customer satisfaction.
- Oversee global training and quality assurance programs to ensure consistency and excellence.
- Collaborate with BSP Business Units to ensure seamless customer service delivery.
- Oversight of Customer Services in respective regions.
Requirements:
- Multiple years of experience in Customer Services Management.
About Brenntag:
Brenntag is a leading global distributor of chemicals and ingredients. We are committed to delivering exceptional customer service and driving business growth through innovation and collaboration.
