Customer Support Liaison
vor 4 Wochen
Job Description:
Exide Technologies GmbH is seeking a skilled Customer Support Liaison to join their team. This role will involve ensuring customer satisfaction by resolving issues in a timely manner and providing excellent support.
Key Responsibilities:
- Represent the voice of the customer within Exide, ensuring that customer requirements are met and exceeded.
- Monitor and respond to customer inquiries, resolving issues in a timely and professional manner.
- Participate in new project development and product homologations, ensuring that customer needs are met.
- Develop and maintain strong relationships with customers, identifying opportunities for growth and improvement.
Requirements:
- Strong understanding of quality standards, including ISO 9001 and ISO TS 16949.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Fluency in German and English.
What We Offer:
- A challenging and rewarding role in a dynamic and growing industry.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- A competitive salary and benefits package.
About Exide Technologies GmbH:
Exide Technologies GmbH is a leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With a strong commitment to quality and customer satisfaction, Exide is dedicated to delivering exceptional results and exceeding customer expectations.
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