Customer Support Liaison

vor 4 Wochen


Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

Job Description:

Exide Technologies GmbH is seeking a skilled Customer Support Liaison to join their team. This role will involve ensuring customer satisfaction by resolving issues in a timely manner and providing excellent support.

Key Responsibilities:

  • Represent the voice of the customer within Exide, ensuring that customer requirements are met and exceeded.
  • Monitor and respond to customer inquiries, resolving issues in a timely and professional manner.
  • Participate in new project development and product homologations, ensuring that customer needs are met.
  • Develop and maintain strong relationships with customers, identifying opportunities for growth and improvement.

Requirements:

  • Strong understanding of quality standards, including ISO 9001 and ISO TS 16949.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Fluency in German and English.

What We Offer:

  • A challenging and rewarding role in a dynamic and growing industry.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • A competitive salary and benefits package.

About Exide Technologies GmbH:

Exide Technologies GmbH is a leading provider of innovative and sustainable battery storage solutions for automotive and industrial applications. With a strong commitment to quality and customer satisfaction, Exide is dedicated to delivering exceptional results and exceeding customer expectations.



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