Customer Service Representative Dutch
vor 18 Stunden
We are seeking a highly skilled and customer-oriented Dutch-speaking customer support specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.
Key Responsibilities- Verify the correctness of documents (identity card, driving license) using video software to ensure accurate identification.
- Provide assistance and guidance to customers on using our app, including reservation, unlocking, starting, and returning scooters.
- Collaborate with colleagues from the battery replacement team to ensure seamless customer experience.
- Explain the concept, insurance conditions, costs, and payment options to interested customers.
- Offer personalized support in the event of an accident.
- Excellent customer service skills and ability to explain complex concepts in a clear and concise manner.
- Fluency in Dutch language and ability to work shifts.
- Proficiency in using PC and software applications.
We are excited to welcome a motivated and customer-focused individual to our team. If you are passionate about delivering exceptional customer service and have a strong understanding of the Dutch language, we encourage you to apply for this exciting opportunity.
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