Customer Service Representative

vor 3 Wochen


Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at MILES Mobility GmbH. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, chat, and email
  • Resolve customer inquiries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure seamless customer experience
  • Stay up-to-date with product knowledge and features to provide accurate information to customers
  • Identify and report any system or product issues to the relevant teams
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Proficiency in German, Dutch, French, and English languages
  • Previous experience in customer service or a related field
What We Offer
  • A competitive salary and performance-based bonuses
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health insurance and retirement plan
  • A flexible work schedule and remote work options
About Us

MILES Mobility GmbH is a leading car sharing provider in Germany, offering a range of mobility solutions to individuals and businesses. We are committed to providing exceptional customer service and support, and we are seeking like-minded individuals to join our team.



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