Customer Service
vor 4 Wochen
We are seeking a highly skilled and motivated Customer Service & Operations Specialist to join our team. As a key member of our Customer Service & Operations Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Provide high-quality customer support via chat, phone, and email, ensuring timely and effective resolution of customer inquiries.
- Collect and forward customer feedback to relevant stakeholders to improve the customer experience and inform product development.
- Collaborate with cross-functional teams to identify and report bugs, ensuring seamless product performance.
- Ensure customers have an exceptional experience in direct interactions, driving customer satisfaction and loyalty.
- 2+ years of experience in a customer-facing role, with a strong track record of delivering exceptional customer experiences.
- Proficiency in both written and spoken German and English, with the ability to communicate effectively with customers.
- Strong problem-solving skills, with the ability to work independently and as part of a team.
- Flexibility to work varied schedules, including weekends, public holidays, and evening shifts.
- A competitive salary, plus off-peak extra pay.
- A part-time position with opportunities for growth and development.
- A dynamic and supportive work environment, with a focus on work-life balance.
- Access to cutting-edge technology and tools, enabling you to deliver exceptional customer experiences.
We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...
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Customer Service Representative
vor 4 Wochen
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Customer Service Representative
vor 4 Wochen
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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vor 2 Wochen
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Customer Service Representative
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vor 2 Wochen
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Customer Service Representative Dutch
vor 2 Wochen
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
