Robotics Support Specialist

Vor 3 Tagen

Darmstadt, Hessen, Deutschland Energy Robotics Vollzeit
{"h1": "Robotics Support Specialist", "p": "At Energy Robotics, we're shaping the future of autonomous mobile robotics. As a Robotics Support Specialist, you'll play a crucial role in ensuring the smooth operation of our robots in industrial environments. Your responsibilities will include overseeing robot fleets, handling incidents, executing quality tests, and providing exceptional customer support. If you're passionate about robotics and enjoy working in a dynamic start-up environment, this could be the perfect opportunity for you.

**Key Responsibilities:**

* Oversee a fleet of mobile robots in industrial environments
* Handle incidents during robot missions and document them
* Execute and monitor quality tests with the robots on our test site
* Respond to customer inquiries, concerns, and requests
* Build and update our knowledge base
* Gather customer feedback and insights, and share them with relevant teams

**Requirements:**

* Passionate about robotics and interested in working in a start-up
* Independent way of working and trustworthy attitude
* High proficiency in spoken and written English
* Ability to work onsite in our office in Darmstadt daily

**What We Offer:**

* A fantastic team of smart, nerdy, and highly driven humans
* A big opportunity to be on the forefront of the game-changing industry of autonomous mobile robotics
* A diverse and international setting
* The environment to grow personally in a startup backed by top venture capitalists and business angels
* Possibility of remote work with onsite events every 6 weeks
* 30 days of total paid leave per year
* 24th and 31st of December off (or time off in lieu)
* Daycare allowance of up to 200€ per child per month
* Education budget of 2.000€ per employee per year
* Access to 1:1 conversations with certified psychologists and a vast collection of webinars, workshops, and more via Likeminded
* Up to 500€ contribution to a standing desk for your home office
* Company pension scheme with an additional 20% contribution from ER
* Tuesday's team lunches with a Lieferando (food delivery) budget
* Frequent on- and offsite team events
* Regular and diverse workshops

**About Us:**

Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.

We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks, and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did.

Do you want to be part of this? Then join us and be at the forefront of this transformation

**Contact Us:**

If you're interested in this opportunity, please don't hesitate to reach out to us. We look forward to hearing from you

Best regards,

[Your Name]"}

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