Support Engineer for IT Operations
vor 1 Monat
About the Role:
We are seeking a highly skilled Support Engineer for IT Operations to join our team at PPRO. As a key member of our global IT team, you will be responsible for ensuring smooth IT operations and providing excellent support to colleagues in the Berlin office and remotely across our global locations.
Key Responsibilities:
- Provide day-to-day IT support for MacOS, Windows, and mobile devices in the Berlin office.
- Manage meeting rooms, collaboration tools (Google Workspace, Miro), printing, and the office network.
- Oversee asset management and device administration via MDM platforms.
- Collaborate with the global IT team to implement process improvements, ensuring reliable IT services across all locations.
- Be proactive in helping colleagues by using tools such as Desktop Experience platform to optimize operations.
About You:
We are looking for a highly motivated and experienced IT professional with a strong background in MacOS or Windows management, as well as expertise in Google Workspace, Miro, Okta, and asset management. You should have experience with Atlassian products for service management and agile development, as well as hands-on experience with MDM platforms.
What We Offer:
As a Support Engineer for IT Operations at PPRO, you will have the opportunity to work with a diverse global team, representing over 50 nationalities across 11 international locations. You will be part of a dynamic and fast-paced environment, where every idea is valued and continuous improvement is encouraged.
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