AWS Support Engineer
vor 20 Stunden
As a Support Engineer in our Managed Operations team, you will play a critical role in ensuring the smooth operation of our cloud infrastructure. You will be responsible for troubleshooting and resolving complex technical issues, working closely with cross-functional teams to identify and implement solutions. Your expertise in software systems, monitoring frameworks, and Linux fundamentals will be essential in maintaining the reliability and performance of our services.
Key Responsibilities
- Troubleshoot and resolve complex technical issues in our cloud infrastructure
- Collaborate with cross-functional teams to identify and implement solutions
- Develop and maintain documentation to ensure knowledge sharing and consistency
- Participate in on-call rotations to ensure 24x7 support
About the Team
Our Managed Operations team is responsible for the day-to-day operation of our cloud infrastructure. We are a dynamic and collaborative team that values technical expertise, innovation, and customer satisfaction. If you are passionate about cloud computing, enjoy problem-solving, and thrive in a fast-paced environment, we encourage you to apply.
What We Offer
- Opportunity to work with a leading cloud provider
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements and relocation support
Requirements
- Experience maintaining software systems or related fields
- Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
- Solid understanding of Linux and networking fundamentals
- Experience decomposing complex problems into simple, straightforward solutions
- Experience proactively solving problems before they occur
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