German Speaking Customer Service Representative for Mercedes-Benz

vor 3 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Representative - German Language

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - German Language. As a key member of our Mercedes-Benz customer service team, you will be responsible for providing exceptional customer service to our clients in Germany and other German-speaking countries.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and answer questions about Mercedes-Benz products and services
  • Utilize phone calls, emails, and chats to provide a seamless customer experience
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements:
  • Fluency in German (both written and spoken)
  • Very good use of English (both written and spoken)
  • A profound passion for cars is a plus
  • Work experience as a customer support/customer care representative for at least 6 months is preferred
What We Offer:
  • Competitive monthly salary + 2 extra salaries per year
  • Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Health care benefits and numerous other discounts
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Greece has an enviable history and culture, climate, and cuisine - and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.



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