Customer Service Representative for Mercedes-Benz
Vor 5 Tagen
We are seeking a highly skilled Customer Service Representative to join our team at Mercedes-Benz. As a key point of contact for customer requests, you will represent one of the world's most esteemed car brands. Your responsibilities will include utilizing phone calls, emails, and chats to provide a seamless customer experience, responding to inquiries about products and services, and resolving issues in a professional and timely manner.
Requirements:
- Fluency in German
- Very good use of English - both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
- Complete relocation support
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 11,500 employees
- Community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
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