German Speaking Customer Service Representative in Greece
Vor 2 Tagen
Patrique Mercier Recruitment is seeking a highly skilled Customer Service Representative to join our team in Greece. As a German speaking customer service representative, you will be responsible for providing exceptional support to our German-speaking customers, addressing their inquiries and ensuring their satisfaction with our services.
Key Responsibilities- Handle customer inquiries via phone, email, and chat in German and English
- Assist customers with product information, order inquiries, and troubleshooting
- Resolve customer issues and complaints promptly and professionally
- Document customer interactions accurately and follow-up as necessary
- Work closely with team members to enhance the customer experience
- Stay informed about product updates and company policies to provide comprehensive support
- Fluency in German and English, both written and spoken
- Previous experience in customer service is an advantage
- Excellent communication and interpersonal skills
- Strong problem-solving capabilities and a customer-centric approach
- Able to manage multiple inquiries and prioritize tasks effectively
- Detail-oriented with a commitment to delivering quality service
- Comfortable using computer systems and customer service software
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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