Customer Service Representative for Mercedes-Benz
vor 2 Wochen
We are seeking a highly motivated and customer-focused individual to join our Customer Service team for Mercedes-Benz. As a Customer Service Representative, you will be the primary point of contact for customer requests, providing exceptional service and support to our valued customers.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Utilize phone calls, emails, and chats to provide a seamless customer experience
- Offer expert advice on a range of car-related matters, including products and services
- Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
- Fluency in German and excellent communication skills
- Previous experience in customer service or a related field is preferred
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving skills and a customer-centric approach
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Relocation support for international candidates
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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