IT Support Specialist
Vor 5 Tagen
Unser Kunde, ein renommiertes Unternehmen im Bereich hochwertiger Konsumgüter, hat sich auf die Entwicklung maßgeschneiderter Produkte spezialisiert, die den Bedürfnissen seiner Kunden gerecht werden.
Position:
Aktuell suchen wir einen IT Support Engineer (m/w/d) für den First Level Support. In dieser Rolle sind Sie der erste Ansprechpartner für technische Anfragen und unterstützen die Benutzer bei der Lösung von IT-Problemen.
Aufgaben:
1. Bearbeitung von Supportanfragen per Telefon und E-Mail.
2. Diagnostizieren und Beheben von Hard- und Softwareproblemen.
3. Dokumentation der Supportfälle in unserem Ticketsystem.
4. Zusammenarbeit mit anderen IT-Teams zur Lösung komplexerer Probleme.
Qualifikationen:
Sie bringen eine ausgeprägte Kundenorientierung mit und haben idealerweise Erfahrung im IT-Support. Teamfähigkeit und Kommunikationsstärke sind für diese Position von großer Bedeutung.
Ratbacher GmbH . klicken sie bewerben, für die volle Stellenbeschreibung
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