IT Support Specialist
Vor 4 Tagen
We are seeking a highly skilled and motivated IT Support Specialist to join our team at educcare Lösungen für Familie und Beruf GmbH. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our users, ensuring that our IT systems and infrastructure are running smoothly and efficiently.
Key Responsibilities- Provide technical support and assistance to users via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain software and hardware systems
- Develop and maintain technical documentation and knowledge base
- Collaborate with other teams to ensure seamless integration of IT systems
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in IT support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of Microsoft 365 and other IT systems
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
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