German-speaking Customer Service Representative
vor 2 Wochen
Customer Service Role in Lisbon
At Cross Border Talents, we're seeking a highly motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work with a leading global organization renowned for its exceptional customer service solutions.
Why Portugal?
Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty. From historic castles to delicious Portuguese cuisine, and from picturesque beaches to vibrant cities, Portugal promises a diverse and fulfilling experience.
Key Responsibilities:
- Provide outstanding customer support in German via phone, email, and chat channels.
- Promptly and professionally resolve customer inquiries and issues.
- Educate customers on product features and services to enhance their satisfaction.
- Maintain high standards of service quality and ensure customer happiness.
Requirements:
- Valid work permit in Portugal (residence card or EU ID).
- Minimum of 1 year of experience as a Customer Supporter (preferred).
- C1 level proficiency in German and B2 level proficiency in English.
- Willingness to relocate to Lisbon.
Benefits:
- Competitive salary with language premium.
- Performance-based bonuses.
- Comprehensive health insurance.
- Transportation bonus.
- Paid training programs.
- Meal allowance.
- Relocation bonus of €2500, paid in the first month.
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