Customer Service Representative
vor 2 Wochen
Customer Service Representative
As a key member of our front office team, you will be responsible for delivering exceptional customer experiences. You will be the primary point of contact for our customers, handling inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and other channels
- Assist with resolving customer complaints and issues
- Collaborate with internal teams to provide seamless customer service
- Monitor and report on customer satisfaction metrics
Requirements:
- Proven experience in customer service or a related field
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Fluency in German and English
Why Westwing:
At Westwing, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join us.
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