Senior Manager Customer Insights
vor 3 Wochen
We are seeking a highly skilled Senior Manager Customer Insights to join our team at Sky Deutschland GmbH. As a key member of our organization, you will be responsible for providing actionable insights and advanced customer segmentation to inform our business decisions.
Key Responsibilities- Develop and implement data-driven strategies to improve customer retention and acquisition
- Lead cross-functional teams to analyze customer data and identify trends and opportunities
- Collaborate with stakeholders to develop and implement targeted marketing campaigns
- Monitor and report on key performance indicators to inform business decisions
- 6-8 years of experience in a similar role, with a strong background in data analysis and customer insights
- Advanced knowledge of SQL and data visualization tools, such as Tableau
- Excellent communication and presentation skills, with the ability to effectively communicate complex data insights to non-technical stakeholders
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and collaborative work environment
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Senior Manager Customer Insights
vor 3 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitAbout the RoleWe are seeking a highly skilled Senior Manager Customer Analysis to join our team at Sky Deutschland GmbH. As a key member of our organization, you will be responsible for providing actionable insights and advanced customer segmentation to inform our business decisions.Key ResponsibilitiesDevelop and implement data-driven strategies to improve...
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Senior Manager Customer Insights
vor 4 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Insights at Sky Deutschland GmbH, you will be responsible for providing valuable insights and advanced customer segmentation to facilitate better customer behavior management (CBM) actions across various marketing channels. Your role will involve improving churn forecasting and supporting the trading process by...
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Senior Customer Journey Manager
vor 1 Woche
Munich, Bayern, Deutschland Serviceplan Group VollzeitSenior Customer Journey ManagerWir suchen einen Senior Customer Journey Manager für unsere Serviceplan Gruppe.Als Teil unserer Serviceplan Gruppe, eine einheitliche Architektur, die Strategie, Kreation und Asset-Produktion vollständig in einer Einheit integriert, sind wir auf der Suche nach einem erfahrenen Senior Customer Journey Manager, der unsere...
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Customer Insights Strategist
vor 4 Wochen
Munich, Bayern, Deutschland Knauf VollzeitCustomer Insights StrategistWe are seeking a highly skilled Customer Insights Strategist to join our team at Knauf. As a key member of our digital transformation journey, you will be responsible for developing and implementing a group-wide customer satisfaction survey. This role requires strong analytical and communication skills, with the ability to...
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Senior Manager Customer Engagement Lead
vor 4 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob DescriptionWe are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer engagement strategy that drives business growth and customer satisfaction.Key ResponsibilitiesDevelop and implement...
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Senior Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland Carly VollzeitCustomer Success ManagerAs a key member of our team, you will play a vital role in driving customer satisfaction and success. Your mission will be to lead a dynamic transformation in customer experience, leveraging data-driven strategies to streamline workflows and optimize customer support processes.Key ResponsibilitiesCollaborate with internal teams to...
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Senior Customer Experience Manager
vor 4 Wochen
Munich, Bayern, Deutschland zooplus VollzeitAbout zoopluszooplus is a leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. Our mission is to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.Job DescriptionWe are seeking a dedicated and strategic professional to join our Product Organization...
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Senior CRM Manager
vor 3 Wochen
Munich, Bayern, Deutschland zooplus SE VollzeitWe're looking for a skilled Senior CRM Manager to join our Central Direct Marketing team at zooplus SE. As a key member of our team, you'll play a crucial role in expanding our direct marketing activities across all stages of the customer lifecycle.Key Responsibilities:Customer Lifecycle Communication Management: Plan and execute customer-centric...
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Senior Customer Service Manager
vor 3 Wochen
Munich, Bayern, Deutschland E Drive GmbH VollzeitUnser Angebot:Wir suchen einen erfahrenen Kundenberater, der unsere Kunden bei der Umstellung auf Elektromobilität unterstützt. Deine Aufgaben:• Projektmanagement für die Implementierung von Ladeinfrastrukturprojekten• Technische Beratung für Key-Account-Manager• Proaktive Kommunikation mit dem Vertriebsteam und anderen AbteilungenDeine...
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Senior Customer Success Director
vor 4 Wochen
Munich, Bayern, Deutschland Carly VollzeitAbout the RoleWe're seeking a seasoned Senior Customer Success Manager to lead our customer satisfaction transformation. As a key member of our team, you'll drive data-driven strategies to optimize customer support processes and champion a culture of continuous improvement.Key ResponsibilitiesCollaborate with internal teams to foster seamless workflows and...
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Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Innovative Customer ExperienceDaiichi Sankyo Europe is dedicated to delivering new standards of care that enrich the quality of life around the world. In the field of cardiovascular disease, we strive to protect people from this leading cause of death in Europe and help patients who suffer from it to enjoy every precious...
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Munich, Bayern, Deutschland All for One Customer Experience GmbH VollzeitBeschreibung:Als Senior Consultant Customer Care Sales/Service Cloud bei All for One Customer Experience GmbH bist du verantwortlich für die Betreuung unserer Bestandskunden im SAP Sales und Service Cloud-Umfeld. Du unterstützt in der SAP Sales und Service Cloud im 1. bis 3. Level Support und nimmst Kundenanforderungen auf, erarbeitest Lösungsvorschläge...
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Senior Manager Customer Engagement
vor 4 Wochen
Munich, Bayern, Deutschland Sky Deutschland GmbH VollzeitJob Description:As a Senior Manager Customer Engagement at Sky Deutschland GmbH, you will be responsible for developing and implementing a commercial customer lifecycle strategy for our Sports WOW (Sky OTT) customer. This involves creating an efficient contact strategy based on customer segment, products, and behavior. You will also manage all aspects of...
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Senior Customer Quality Manager
vor 3 Wochen
Munich, Bayern, Deutschland SAMSUNG VollzeitJob SummaryWe are seeking a highly skilled Senior Customer Quality Manager to join our team in Munich, Germany. As a key member of our System LSI quality team, you will support the R&D and industrial engineering teams in delivering high-quality products to our customers.Key ResponsibilitiesDevelop and implement quality improvement strategies based on...
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Senior Manager Customs
vor 4 Wochen
Munich, Bayern, Deutschland KPMG VollzeitDeine HerausforderungWir suchen einen erfahrenen (Senior) Manager Customs & Trade, der unsere Mandanten und Mandantinnen in allen Fragen des nationalen und internationalen Umsatzsteuerrechts sowie in allen Aspekten des Zoll-, Außenwirtschafts-, Exportkontroll- und Verbrauchsteuerrechts unterstützt.Deine AufgabenDu berätst und betreust nationale und...
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Marketing & Customer Lead
vor 3 Wochen
Munich, Bayern, Deutschland Bristol Myers Squibb VollzeitJob Title: Senior ManagerJob Summary:We are seeking a Senior Manager to lead our marketing and customer efforts in the exciting field of Hematology & Oncology. As a key member of our team, you will be responsible for developing and implementing strategic marketing plans to support our portfolio of products.Key Responsibilities:Lead strategic portfolio...
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Senior Customer Success Manager
vor 3 Wochen
Munich, Bayern, Deutschland Flowers-Software GmbH VollzeitDeine RolleBei Flowers-Software GmbH suchst du eine Herausforderung, die deine Fähigkeiten und dein Engagement in der Kundenbindung unter Beweis stellt. Als Senior Customer Success Manager bist du ein wichtiger Teil unseres Revenue-Teams und trägst maßgeblich zum Erfolg unserer Kunden und unserem Unternehmen bei. Deine Aufgabe besteht darin, langfristige...
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Senior Customer Expansion Director
vor 3 Wochen
Munich, Bayern, Deutschland TradeLink VollzeitWe are TradeLink, a collaborative B2B SaaS logistics platform.As our new Senior Customer Expansion Manager, you will focus on unlocking the full potential of our customer base by strategically expanding contracts across company networks.You'll work to identify and connect with daughter companies, partner firms, and logistics groups.You will collaborate...
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Senior Account Manager
vor 4 Wochen
Munich, Bayern, Deutschland Wemolo GmbH VollzeitWERDEN SIE EIN TEIL VON UNSEREM TEAMWir suchen einen motivierten und erfahrenen Senior Account Manager, der sich auf die Verwaltung von Unternehmenskonten spezialisiert hat. Als Teil unseres Teams werden Sie eine entscheidende Rolle bei der Ausbau von Kundenbeziehungen und der Steigerung der Rendite unserer Immobilienfonds spielen.WER SIND WIR?Wemolo GmbH...
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Customer Experience Senior Manager Cardiovascular
vor 4 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitTransforming Patient Outcomes through Customer ExperienceDaiichi Sankyo Europe is seeking a highly skilled Customer Experience Senior Manager to drive the implementation of our strategic framework for Cardiovascular products. This role will focus on delivering an integrated approach to customer experience, considering the end-to-end journey of our...