Assistant Night Manager

vor 3 Wochen


Köln, Nordrhein-Westfalen, Deutschland Marriott International Vollzeit
Be Empowered

At Marriott International, we believe in empowering our team members to take ownership of their roles and responsibilities. As a Night Manager, you will be part of a dynamic team that is dedicated to providing exceptional guest experiences.

Key Responsibilities
  • Manage the front desk and reception area, ensuring a smooth and efficient check-in and check-out process for guests.
  • Handle guest inquiries, resolve issues, and provide information about hotel services and amenities.
  • Supervise and train front desk staff, ensuring they are equipped to provide excellent service to guests.
  • Monitor and maintain the front desk area, ensuring it is clean, organized, and well-stocked.
  • Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless guest experiences.
Requirements
  • Previous experience in a front desk or reception role, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and other stakeholders.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed under pressure.
  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
Be Connected

As a Night Manager at Marriott International, you will be part of a global team that is dedicated to providing exceptional guest experiences. You will have the opportunity to work with colleagues from diverse backgrounds and cultures, and to develop your skills and knowledge in a dynamic and supportive environment.



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