Dairy Applications Business Development Manager

vor 1 Monat

Holzminden, Niedersachsen, Deutschland Symrise Vollzeit

About Us

Symrise is a global leader in the development and production of fragrances, flavors, and cosmetic ingredients. Our clients include manufacturers of perfumes, cosmetics, food, and beverages, pharmaceuticals, and producers of nutritional supplements and pet food.

With a strong presence in over 100 locations worldwide, Symrise is a leading global provider with sales of € 4.7 billion in the 2023 fiscal year. Our headquarters is located in Holzminden, Germany.

We work closely with our clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Your Role

This role requires a dynamic and strategic professional with a passion for driving business growth and building lasting client relationships in the Dairy applications sector.

  • Grow Symrise business in the area of Dairy and Sweet applications, with designated key and strategic accounts by managing top and bottom line.
  • Proactively manage and grow the portfolio of key and strategic accounts, predominantly based in Germany, ensuring strong client relationships and long-term partnerships.
  • Foster and maintain strong relationships with clients at all levels.
  • Develop comprehensive Customer Development Plans to meet and exceed customer expectations.
  • Create and deliver compelling presentations to both internal teams and clients, showcasing Symrise's capabilities and solutions.
  • Understand customer needs and ensure timely follow-up on submissions and proposals.
  • Gather and utilize client feedback to drive continuous improvement.
  • Coordinate Account teams in support of customer needs and priorities, ensuring the most efficient management of Symrise resources.
  • Transition customer projects and new wins from scale-up to production.
  • Follow KPIs versus targets (Sales, Gross Profit, win rate...) and take corrective actions if necessary.
  • Negotiate pricing agreements within guidelines, manage credit, rebates and budget etc. for accounts.
  • Manage and resolve customer complaints and ensure prompt resolution.
  • Closely cooperate with internal stakeholders as well as being the main point of contact for customers.
  • Implement new business and projects for customers, by managing expectations and directing resources to the most appropriate area.
  • Project Management skills, identifying opportunities based on feedback from clients and their needs.
  • Comply with all appropriate Symrise and statutory ESG and regulatory guidelines.

About You

  • A Bachelor's or Master's degree in Business Administration, Marketing, Food Science, Dairy Technology, Nutrition, or a related field.
  • Strong experience in the industry and segment of sweet, dairy and ice cream applications.
  • At least 5 years commercial experience in managing complex customer relationships globally.
  • Fluency in written and spoken German and English; further languages such as French would be a plus.
  • Strong Inter-personal skills and experience in managing activities remotely.
  • Business and commercial insight.
  • Strategic and marketing thinking.
  • Excellent negotiation and communication skills.

Our Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

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