Dairy Business Development Manager

vor 2 Monaten

Holzminden, Niedersachsen, Deutschland Symrise Vollzeit

About Us

Symrise is a leading global provider of fragrances, flavors, food, nutrition, and cosmetic ingredients. Our clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food.

With sales of € 4.7 billion in the 2023 fiscal year, Symrise is a major player in the industry. Our global presence, with over 100 locations in Europe, Africa, the Middle East, Asia, the United States, and Latin America, enables us to serve our clients worldwide.

We work closely with our clients to develop new ideas and market-ready concepts for products that are an integral part of everyday life. Our success is built on a strong foundation of economic growth and corporate responsibility.

Your Role

This role requires a dynamic and strategic professional with a passion for driving business growth and building lasting client relationships in the Dairy applications sector.

  • Grow Symrise business in the area of Dairy and Sweet applications, with designated key and strategic accounts by managing top and bottom line.
  • Proactively manage and grow the portfolio of key and strategic accounts, predominantly based in Germany, ensuring strong client relationships and long-term partnerships.
  • Foster and maintain strong relationships with clients at all levels.
  • Develop comprehensive Customer Development Plans to meet and exceed customer expectations.
  • Create and deliver compelling presentations to both internal teams and clients, showcasing Symrise's capabilities and solutions.
  • Understand customer needs and ensure timely follow-up on submissions and proposals.
  • Gather and utilize client feedback to drive continuous improvement.
  • Coordinate Account teams in support of customer needs and priorities, ensuring the most efficient management of Symrise resources.
  • Transition customer projects and new wins from scale-up to production.
  • Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary.
  • Negotiate pricing agreements within guidelines, manage credit, rebates, and budget etc. for accounts.
  • Manage and resolve customer complaints and ensure prompt resolution.
  • Closely collaborate with internal stakeholders and serve as the main point of contact for customers.
  • Implement new business and projects for customers, by managing expectations and directing resources to the most appropriate area.
  • Project Management skills, identifying opportunities based on feedback from clients and their needs.
  • Comply with all relevant Symrise and statutory ESG and regulatory guidelines.

About You

  • A Bachelor's or Master's degree in Business Administration, Marketing, Food Science, Dairy Technology, Nutrition, or a related field.
  • Strong experience in the industry and segment of sweet, dairy, and ice cream applications.
  • At least 5 years of commercial experience in managing complex customer relationships globally.
  • Fluency in written and spoken German and English; further languages such as French would be a plus.
  • Strong interpersonal skills and experience in managing activities remotely.
  • Business and commercial insight.
  • Strategic and marketing thinking.
  • Excellent negotiation and communication skills.

Our Offer

Become part of our open and transparent culture, where you will have the opportunity to flourish and develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Our focus on our employees fuels our strong company growth above market rates, making us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

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