Dairy Applications Business Development Manager

vor 4 Wochen

Holzminden, Niedersachsen, Deutschland Symrise Vollzeit
About Us

Symrise is a leading global provider of fragrances, flavors, food, nutrition, and cosmetic ingredients. Our clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food.

With sales of € 4.7 billion in the 2023 fiscal year, we are a significant player in the industry. Our headquarters is located in Holzminden, Germany, and we have a presence in over 100 locations across Europe, Africa, the Middle East, Asia, the United States, and Latin America.

Your Role

We are seeking a dynamic and strategic professional to join our team as a Dairy Applications Business Development Manager. This role requires a passion for driving business growth and building lasting client relationships in the Dairy applications sector.

  • Grow Symrise business in the area of Dairy and Sweet applications, with designated key and strategic accounts by managing top and bottom line.
  • Proactively manage and grow the portfolio of key and strategic accounts, predominantly based in Germany, ensuring strong client relationships and long-term partnerships.
  • Foster and maintain strong relationships with clients at all levels.
  • Develop comprehensive Customer Development Plans to meet and exceed customer expectations.
  • Create and deliver compelling presentations to both internal teams and clients, showcasing Symrise's capabilities and solutions.
  • Understand customer needs and ensure timely follow-up on submissions and proposals.
  • Gather and utilize client feedback to drive continuous improvement.
  • Coordinate Account teams in support of customer needs and priorities, ensuring the most efficient management of Symrise resources.
  • Transition customer projects and new wins from scale-up to production.
  • Follow KPIs versus targets (Sales, Gross Profit, win rate...) and take corrective actions if necessary.
  • Negotiate pricing agreements within guidelines, manage credit, rebates, and budget etc. for accounts.
  • Manage and resolve customer complaints and ensure prompt resolution.
  • Closely cooperate with internal stakeholders as well as being the main point of contact for customers.
  • Implement new business and projects for customers, by managing expectations and directing resources to the most appropriate area.
  • Project Management skills, identifying opportunities based on feedback from clients and their needs.
  • Comply with all appropriate Symrise and statutory ESG and regulatory guidelines.
About You

We are looking for a candidate with a Bachelor's or Master's degree in Business Administration, Marketing, Food Science, Dairy Technology, Nutrition, or a related field. The ideal candidate will have strong experience in the industry and segment of sweet, dairy, and ice cream applications.

  • At least 5 years commercial experience in managing complex customer relationships globally.
  • Fluency in written and spoken German and English; further languages such as French would be a plus.
  • Strong Inter-personal skills and experience in managing activities remotely.
  • Business and commercial insight.
  • Strategic and marketing thinking.
  • Excellent negotiation and communication skills.
Our Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in the focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

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