Hardware Support Specialist
vor 2 Wochen
Job Description:
Hannoversche Informationstechnologien (hannIT) is seeking a skilled professional to join our team as an Onsite Support Specialist for Hardware. As a key member of our IT team, you will be responsible for installing and configuring client hardware, setting up VPN clients remotely, and providing support for hardware-related issues.
Key Responsibilities:
- Installation and configuration of client hardware
- Setup of VPN clients via remote access
- Support for hardware-related issues during office moves
- Roll-out of client hardware and accessories
- Cabling of workstations in accordance with UVV regulations
- First- and second-level support for hardware-related issues
- Detailed documentation of tasks
- Participation in and/or execution of projects
Requirements:
- Completed training in a relevant field (e.g., IT specialist for system integration, IT system salesperson, industrial salesperson, or equivalent qualifications)
- Good technical understanding of IT hardware
- Desirable: first-hand experience in first- and second-level support
- Excellent verbal and written communication skills
- Strong service and team orientation
Benefits:
- Unlimited employment contract in salary group 7 TVöD VKA
- 30 vacation days and a year-end bonus
- Flexible and family-friendly work models in full-time (39 hours) and part-time
- Option for home office
- Ergonomic office equipment - for office and home office
- Flat hierarchies in a welcoming culture and open, collegial collaboration
- Additional pension scheme / company pension through hannIT
- Training and further education
- Discounted job ticket
- Smartphone - also for private use
- Variety of offers within the framework of occupational health management
- Firm fitness (Hansefit) and joint sports events
- Company kindergarten 'Computermäuse'
- Interdisciplinary project work
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