Hardware Support Specialist

vor 2 Wochen

Hannover, Niedersachsen, Deutschland Hannoversche Informationstechnologien (hannIT) Vollzeit

Job Description:

Hannoversche Informationstechnologien (hannIT) is seeking a skilled professional to join our team as an Onsite Support Specialist for Hardware. As a key member of our IT team, you will be responsible for installing and configuring client hardware, setting up VPN clients remotely, and providing support for hardware-related issues.

Key Responsibilities:

  • Installation and configuration of client hardware
  • Setup of VPN clients via remote access
  • Support for hardware-related issues during office moves
  • Roll-out of client hardware and accessories
  • Cabling of workstations in accordance with UVV regulations
  • First- and second-level support for hardware-related issues
  • Detailed documentation of tasks
  • Participation in and/or execution of projects

Requirements:

  • Completed training in a relevant field (e.g., IT specialist for system integration, IT system salesperson, industrial salesperson, or equivalent qualifications)
  • Good technical understanding of IT hardware
  • Desirable: first-hand experience in first- and second-level support
  • Excellent verbal and written communication skills
  • Strong service and team orientation

Benefits:

  • Unlimited employment contract in salary group 7 TVöD VKA
  • 30 vacation days and a year-end bonus
  • Flexible and family-friendly work models in full-time (39 hours) and part-time
  • Option for home office
  • Ergonomic office equipment - for office and home office
  • Flat hierarchies in a welcoming culture and open, collegial collaboration
  • Additional pension scheme / company pension through hannIT
  • Training and further education
  • Discounted job ticket
  • Smartphone - also for private use
  • Variety of offers within the framework of occupational health management
  • Firm fitness (Hansefit) and joint sports events
  • Company kindergarten 'Computermäuse'
  • Interdisciplinary project work

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