IT Support Specialist

vor 2 Monaten

Hannover, Niedersachsen, Deutschland TÜV NORD Service GmbH & Co. KG Vollzeit

About the Role:

We are seeking a highly skilled IT Support Specialist to join our team at TÜV NORD Service GmbH & Co. KG. As an IT Support Specialist, you will be responsible for providing technical support to our employees, analyzing and resolving IT issues, and updating our knowledge base and documentation.

Key Responsibilities:

  • Provide technical support to employees via phone, email, or in-person
  • Analyze and resolve IT issues in a timely and efficient manner
  • Update knowledge base and documentation to ensure accurate and up-to-date information
  • Collaborate with internal teams to resolve complex IT issues

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in IT support and service desk
  • Strong technical skills, including Windows, MS Office, hardware, and networking
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • ITIL certification a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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