Aktuelle Jobs im Zusammenhang mit Senior Technical Support Specialist - Berlin, Berlin - emarsys
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Senior Technical Support Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland Rocket Software VollzeitJob Summary:The Senior Technical Support Specialist will provide advanced technical support for IBM OMEGAMONs portfolio, with a focus on OMEGAMON Monitor for Networks on z/OS. This role serves as the lab advocate, ensuring customer expectations are met regarding technical issues with the software. The Specialist will assist sales in presenting and...
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Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients in Germany, Austria, and Switzerland.Key Responsibilities:Provide 24/7 technical...
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Senior Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitJob DescriptionAt Emarsys, we are seeking a highly skilled Senior Technical Support Specialist to join our team. As a cornerstone of our service organisation, you will act as the operational point of contact for our clients and join a specialised team as an advanced troubleshooter for technical queries, with a specific focus on API / E-Commerce Plug-ins.You...
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Senior Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitAt Emarsys, we are seeking a skilled Senior Technical Support Specialist to join our team as an advanced troubleshooter for our omnichannel customer engagement platform.This role will involve acting as the operational point of contact for our clients, providing technical support and guidance on the use of our platform and product range.The ideal candidate...
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Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitTechnical Support SpecialistAre you a fluent German speaker with excellent computer skills? Do you have experience in helpdesk or system administration? We are looking for a Technical Support Specialist to join our Microsoft Technical Support Engineers team.As a Technical Support Specialist, you will be responsible for providing technical support to our...
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Senior Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitAt Emarsys, we are looking for a skilled Senior Technical Support Specialist to join our team as an advanced troubleshooter for our omnichannel customer engagement platform.This role will involve acting as the operational point of contact for our clients, providing technical support and troubleshooting advanced issues related to our API and e-commerce...
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Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitWe are seeking a skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, troubleshooting issues, and collaborating with our product team to improve the user experience.Key Responsibilities:Provide technical support...
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Technical Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitUnlock Your Potential as a Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, helping them to overcome technical challenges and achieve their business goals.Your...
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Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Productsup VollzeitAbout the RoleProductsup is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients in German-speaking regions.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and chatResolve technical issues and escalate...
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Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitWe are seeking a highly skilled Technical Support Specialist to join our team at Teleperformance Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our German-speaking clients.Key Responsibilities:Answering customer inquiries about product specifications via phone, chat, and emailPerforming data...
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Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Xentral ERP Software GmbH VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Xentral ERP Software GmbH. As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, helping them to resolve issues and improve their experience with our ERP system.Key Responsibilities:Provide technical...
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Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team in Greece. As a member of our German Technical Support team, you will provide 24/7 help-desk support to users, helping them with their inquiries and technical issues via phone and email. Key Responsibilities: Provide exceptional customer service and technical support...
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Senior Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitUnlock Your Potential as a Senior Support EngineerAt Emarsys, we're on a mission to empower marketers to build, launch, and scale personalized cross-channel campaigns that drive business outcomes. As a Senior Support Engineer, you'll be the operational point of contact for our clients, joining a specialized team as an advanced troubleshooter for technical...
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Senior Technical Support Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland emarsys VollzeitUnlock Your Potential as a Senior Support EngineerAt Emarsys, we're on a mission to empower marketers to build, launch, and scale personalized cross-channel campaigns that drive business outcomes. As a Senior Support Engineer, you'll be the operational point of contact for our clients, joining a specialized team as an advanced troubleshooter for technical...
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German Technical Support Specialist for Volkswagen
vor 4 Wochen
Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJoin Our Team as a German Technical Support Specialist for VolkswagenAre you passionate about providing exceptional customer service and technical support? Do you have a strong background in German and excellent communication skills? We are looking for a talented individual to join our team as a German Technical Support Specialist for Volkswagen.As a German...
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Technical Support Specialist
vor 1 Tag
Berlin, Berlin, Deutschland Wayfair VollzeitAbout the RoleWe are seeking a talented and motivated Technical Support Specialist to join our Employee Tech Operational Support Team at Wayfair.As a Technical Support Specialist, you will play a vital role in ensuring the success of other departments by providing technical support and IT resources. You will be responsible for troubleshooting and resolving...
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Technical Support Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland TalenTailors VollzeitWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. As a key member of our team, you will be responsible for delivering timely and reliable feedback to customers through various channels, including tickets, phone calls, and remote support sessions.Key Responsibilities:Provide technical support to...
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Technical Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Productsup VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Productsup. As a key member of our Solutions team, you will be responsible for providing exceptional support to our clients in German-speaking regions, ensuring their seamless experience with our platform.Key ResponsibilitiesManage and resolve technical issues and...
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Technical Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Productsup VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Productsup. As a key member of our Solutions team, you will be responsible for providing exceptional support to our clients in German-speaking regions, ensuring their seamless experience with our platform.Key ResponsibilitiesManage and resolve technical issues and...
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Technical IT Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Tentamus VollzeitTechnical IT Support SpecialistTentamus, a global product and safety firm, is seeking a skilled Technical IT Support Specialist to join our team. As a Technical IT Support Specialist, you will play a key role in ensuring the stability and optimization of our IT systems.Key Responsibilities:Analysis and introduction of IT solutions in a professional...
Senior Technical Support Specialist
vor 2 Monaten
Emarsys, an SAP Company, is seeking a skilled Senior Support Engineer to join our service organisation. As a cornerstone of our team, you will act as the operational point of contact for our clients, providing advanced technical support and troubleshooting expertise.
Responsibilities- Manage customer inquiries, escalating complex issues and providing timely resolutions.
- Utilise the Emarsys self-service portal to interact with clients via email, live chat, phone, and screen-sharing.
- Identify and troubleshoot advanced technical issues related to our API/Plug-in environment, communicating progress to clients.
- Deliver technical instructions and solution descriptions in a clear, concise manner.
- Share knowledge and support internal client-facing teams to enhance relationships.
- Empower customers and internal teams to achieve more with the Emarsys platform.
- Previous helpdesk/support experience with proven ability to de-escalate and troubleshoot advanced technical issues.
- Ability to deliver technical instructions to non-technical audiences.
- API familiarity, HTML/HTML5, and basic SQL experience.
- Highly motivated to learn and stay up-to-date with new technologies.
- Sound technical knowledge and experience in web technologies.
- Experience working with command line tools.
- Technical understanding of programming languages.
- A fast-growing company with an international presence, innovative outlook, and strong market position.
- The opportunity to work on a customised, complex, and successful product with a focus on innovation.
- A learning environment prioritising personal and professional development.
- An inspiring and positive environment with talented, open-minded, and passionate people.
- A commitment to hybrid and trust-based work.
- A modern office with great features and space to socialise and connect with colleagues.
- Transportation and lunch allowance.
- A competitive salary and additional performance-related rewards.
- Comprehensive benefits, including gympass, employee assistance program, health care offerings, and more.
- Events in and outside the office.
