Multilingual Medical Information Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland ProPharma Group Vollzeit

We are seeking a highly skilled Multilingual Medical Information Specialist to join our team at ProPharma Group. As a key member of our Medical Information Department, you will be responsible for providing top-notch medical information services to our clients via phone and email.

About the Role

  • Provide accurate and professional medical information to clients via phone and email.
  • Comply with client-specific working practices and ProPharma SOPs.
  • Recognize and report adverse events and defective product reports in accordance with agreed procedures.
  • Translate English documents into target languages and deliver translated responses via phone or email.
  • Use standard responses to prepare medical information correspondence or liaise with the Medical Information Support Services department to request correspondence.
  • Log all enquiries accurately and comprehensively.
  • Manage confidential information in line with Data Privacy regulations.
  • Maintain awareness of and ensure compliance with legal requirements and professional guidelines associated with medical information provision.
  • Perform quality checks on Adverse Events, Product Quality Complaints, and correspondence to ensure accuracy.

Requirements

  • Completed Pharmacy or life science degree.
  • Mother tongue/C1 level in target language and fluency in English.
  • Strong translation skills.
  • Excellent phone manner.
  • Ability to manage a busy workload and prioritize.
  • Attention to detail.
  • Ability to work unsupervised.

About ProPharma Group

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.



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