Service Manager

Vor 5 Tagen

Heidenheim an der Brenz, Baden-Württemberg, Deutschland Kreissparkasse Heidenheim Vollzeit

About Us

Kreissparkasse Heidenheim is a leading financial institution in our business area, with a strong presence in the region. We are committed to providing excellent customer service and creating a positive experience for our clients.

Job Summary

We are seeking a highly motivated and customer-focused Service Manager to join our team. As a Service Manager, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our banking services to customers.

Key Responsibilities

  • Provide excellent customer service to customers in our branches and through various communication channels.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Promote our banking services to customers and identify opportunities to increase sales.
  • Work closely with our sales team to achieve sales targets and improve customer satisfaction.
  • Develop and maintain strong relationships with customers to increase loyalty and retention.

Requirements

  • High school diploma or equivalent required; degree in business or related field preferred.
  • Minimum 2 years of experience in customer service or sales role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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