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Senior Manager Customer Order Management
vor 4 Wochen
Heidenheim an der Brenz, Baden-Württemberg, Deutschland PAUL HARTMANN AG - Karriere VollzeitSenior Manager Customer Order ManagementAt PAUL HARTMANN AG - Karriere, we're committed to helping healthcare professionals succeed. As a strategic leader in Supply Chain, you'll play a crucial role in shaping our global Order-to-Cash process. Your expertise will ensure the development of a resilient and future-proof supply chain structure that meets the...
Customer Service Manager
vor 3 Monaten
Become a vital part of our organization as a Customer Service Manager (m/w/d).
Your Key Responsibilities:
- Act as the primary contact for clients at various advisory centers within the region.
- Provide assistance to clients with inquiries related to account management and everyday banking operations.
- Encourage clients to embrace digital banking solutions.
- Assess advisory needs and direct clients to the appropriate advisors.
- Coordinate appointments for our advisors both via phone and in-person, aiding them in their sales efforts.
Your Required Qualifications:
- Completion of a commercial training program is essential. A background as a bank clerk or savings bank clerk is preferred.
- Flexibility in working hours and location is crucial.
- Experience in customer service is necessary.
- Strong communication skills and a confident approach to client interactions are important.
- Reliability and a collaborative spirit are key attributes.
- A keen interest in digital advancements and familiarity with digital tools is beneficial.
What We Provide:
- Compensation: Along with a permanent employment contract and a company pension scheme, you will enjoy competitive bonuses.
- Work-Life Balance: We prioritize a healthy balance between professional and personal life, offering vacation days and bank holidays.
- Career Development: Opportunities for personal and professional advancement are available through our training programs.
- Independence: We promote self-directed work, creativity, and initiative, welcoming your contributions to our processes.
- Team Collaboration: Our focus is on interdisciplinary teamwork to meet the objectives of our organization while fostering a positive work environment.
- Additional Perks: Enjoy attractive discounts and benefits such as JobRad, EGYM Wellpass, and public transport subsidies.