Aktuelle Jobs im Zusammenhang mit Customer Success Manager - Walldorf, Baden-Württemberg - SAP


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Customer Success Manager

vor 2 Monaten


Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit
About the Role

We are seeking a highly skilled and motivated individual to join our Customer Success team as a Customer Success Manager. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth through strategic account management and solution implementation.

Key Responsibilities
  • Develop and execute customer success plans to drive business outcomes and customer satisfaction
  • Collaborate with cross-functional teams to deliver solutions and services that meet customer needs
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
  • Identify and pursue new business opportunities to drive growth and revenue
  • Stay up-to-date with industry trends and best practices to continuously improve customer success strategies
About the SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next-generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP and provides participants with the skills and knowledge needed to succeed in a customer-facing role.

What We Offer
  • A comprehensive training program that includes classroom phases and field phases with experienced CSMs
  • Opportunities for professional growth and development in a dynamic and supportive environment
  • A competitive salary and benefits package
  • The chance to work with a global team of talented professionals
  • The opportunity to make a meaningful impact on customer success and business growth
Requirements
  • 2-5 years of work experience in a customer-facing role or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in English and German, with other local languages a plus
  • Strong business acumen and knowledge of business processes and industries