IT-Support-Manager mit Hardware-Expertenkompetenz
vor 2 Wochen
Als IT-Support-Manager mit Expertenkompetenz in Hardware- und Softwarelösungen bist du für die Installation, Konfiguration und Betreuung unserer IT-Lösungen verantwortlich. Du analysierst eigenhändig Störungen in der IT-Landschaft unserer Kunden und unterstützt das Team bei der gemeinsamen Lösungsfindung. Deine Fachkenntnisse und Kommunikationssicherheit machen dich zum idealen Ansprechpartner für unsere Kunden.
Aufgaben und Verantwortungen- Installation und Konfiguration von Hard- und Softwarelösungen
- Analyse und Lösungsfindung von IT-Störungen
- Kundenbetreuung und -Support
- Koordination des Teams und der Kundenanfragen
- Teilnahme an regelmäßigen Meetings und der Urlaubsplanung
Voraussetzungen
- Abgeschlossene technische Ausbildung oder Vorerfahrung im IT-Support
- Erste Erfahrung im Support von Hardware und Betriebsystemen
- Gute Deutsch- und Englischkenntnisse in Wort und Schrift
Wie bist du der richtige Kandidat?
- Bist du ein Kommunikationsexperte mit Fachkenntnissen in IT-Lösungen?
- Bist du erfahren im Support von Hardware und Betriebsystemen?
- Bist du bereit, dich intensiv mit Kundenherausforderungen auseinanderzusetzen?
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