IT-Support-Manager mit Hardware-Expertenkompetenz

vor 2 Wochen


Hamburg, Hamburg, Deutschland Bechtle Managed Services GmbH Vollzeit
Fachkundiger IT-Service für unsere Kunden

Als IT-Support-Manager mit Expertenkompetenz in Hardware- und Softwarelösungen bist du für die Installation, Konfiguration und Betreuung unserer IT-Lösungen verantwortlich. Du analysierst eigenhändig Störungen in der IT-Landschaft unserer Kunden und unterstützt das Team bei der gemeinsamen Lösungsfindung. Deine Fachkenntnisse und Kommunikationssicherheit machen dich zum idealen Ansprechpartner für unsere Kunden.

Aufgaben und Verantwortungen
  • Installation und Konfiguration von Hard- und Softwarelösungen
  • Analyse und Lösungsfindung von IT-Störungen
  • Kundenbetreuung und -Support
  • Koordination des Teams und der Kundenanfragen
  • Teilnahme an regelmäßigen Meetings und der Urlaubsplanung

Voraussetzungen

  • Abgeschlossene technische Ausbildung oder Vorerfahrung im IT-Support
  • Erste Erfahrung im Support von Hardware und Betriebsystemen
  • Gute Deutsch- und Englischkenntnisse in Wort und Schrift

Wie bist du der richtige Kandidat?

  • Bist du ein Kommunikationsexperte mit Fachkenntnissen in IT-Lösungen?
  • Bist du erfahren im Support von Hardware und Betriebsystemen?
  • Bist du bereit, dich intensiv mit Kundenherausforderungen auseinanderzusetzen?

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