Customer Satisfaction Operations Manager

vor 1 Tag


Hanau, Hessen, Deutschland Exide Technologies GmbH Vollzeit

About Exide Technologies GmbH

Exide Technologies is a leading international provider of innovative and sustainable battery storage solutions for automotive and industrial applications.

We have over 135 years of experience, developing and marketing cutting-edge batteries and systems, driving the energy transition, and shaping a cleaner future.

Our culture centers on recycling, sustainability, and environmental responsibility, with 11 manufacturing and 3 recycling facilities across Europe, ensuring resilience and a low CO2 footprint through local supply chains.

We serve customers worldwide with €1.6 billion in annual energy storage solutions and services, employing a team of 5,000 professionals globally.

Job Description: Customer Satisfaction Specialist

This role involves being the direct link between our customers and Exide Technologies within each plant, representing the customer's voice inside our organization.

The Customer Satisfaction Specialist ensures timely responses to customer problems and claims, guaranteeing compliance with customer requirements according to Exide's policies and following up on customer audits.



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