Aktuelle Jobs im Zusammenhang mit Technical Support Engineer - Jena, Thüringen - 2230 Laser Imaging Systems GMBH
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Technical Support Specialist
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Technical Support Specialist
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a key member of our customer support team, you will be responsible for providing technical assistance and support to our customers.Key ResponsibilitiesEvaluate, analyze, and diagnose technical equipment problems via telephone,...
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Jena, Thüringen, Deutschland 2230 Laser Imaging Systems GMBH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at 2230 Laser Imaging Systems GMBH. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers, evaluating and analyzing technical equipment problems, and providing solutions to ensure customer satisfaction.Key...
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Technical Support Engineer
vor 2 Monaten
Job Summary
At 2230 Laser Imaging Systems GMBH, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via telephone, remote access, or on-site visits.
Key Responsibilities
- Evaluate, analyze, diagnose, and resolve technical equipment issues in a timely and efficient manner.
- Prepare and submit detailed field service reports to support teams, highlighting recurring problems and areas for improvement.
- Represent the company to customers, ensuring exceptional service and satisfaction.
- Coordinate with customers to minimize downtime and optimize system performance.
- Provide training and support to service engineers worldwide.
- Communicate effectively with all stakeholders, including customers, partners, and internal teams.
- Present technical information to management and stakeholders in a clear and concise manner.
- Ensure compliance with company security policies and adhere to all safety and health regulations.
Requirements
- University degree in Electronics, Electrical Engineering, or Mechanical Engineering, or equivalent experience.
- Strong practical skills in electronic, electrical, pneumatic, and mechanical assembly.
- Ability to read and work with engineering drawings, schematics, and technical manuals.
- Excellent analytical and problem-solving skills.
- Excellent presentation and interpersonal skills.
- Proficiency in MS Office tools.
- Ability to travel to customer sites regularly (approximately 25%) for on-site support and system installation.