Evening Service Leader

Vor 7 Tagen

Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

Job Summary:

We are seeking a skilled Evening Service Leader to join our team at the Old Port Store in Portland, Maine. As a key member of our front-of-house team, you will be responsible for leading by example and ensuring that our high service standards are met for every customer during your shift.

Key Responsibilities:

  • Lead by example and demonstrate our distinctive customer service approach
  • Train and mentor coworkers to meet our service standards
  • Support coworkers in using our operations checklists and report performance to the general manager
  • Problem solve issues that arise during your shift

Requirements:

  • At least one year of exemplary customer service experience in a busy food or retail environment
  • Kind, poised, and professional demeanor
  • Team-oriented mindset and ability to coach coworkers
  • Warm, friendly, and confident communication skills
  • Ability to calmly and kindly guide coworkers to meet expectations

What We Offer:

  • Excellent pay and benefits
  • Free coffee and gelato
  • Fast-paced and fun work environment
  • Opportunities for overtime and career growth

About Us:

The Gelato Fiasco, Inc. is a Maine-owned company that has been featured in Bon Appetit, Food & Wine, and the Wall Street Journal. We are committed to providing exceptional customer service and creating a fun and supportive work environment.

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