Aktuelle Jobs im Zusammenhang mit Client Solutions Director - Hamburg, Hamburg - AppLike Group
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Hamburg, Hamburg, Deutschland AppLike Group VollzeitJob Title: Client Solutions DirectorAt AppLike Group, we're seeking a seasoned Client Solutions Director to lead our Global Customer Service Organization. As a key member of our management team, you'll be responsible for building and managing high-performing teams of Technical Account Managers and B2C support agents. Your primary goal will be to provide...
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Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that connects apps with the right users and revenue streams. Our cutting-edge advertising and monetization solutions take our app partners' business to the next level.Job Title: Client Solutions LeadWe are seeking a seasoned professional to lead and build a Global Customer Service Organization that...
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Client Solutions Director
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Client Solutions Director
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Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 1 Monat
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitAbout adjoe GmbHadjoe GmbH is a leading mobile ad platform that develops cutting-edge advertising and monetization solutions for app publishers worldwide. Our unique ad unit Playtime has made us one of the fastest-growing ad platforms and top-ranking user acquisition sources.Job Title: Client Solutions LeadWe are seeking an experienced Client Solutions Lead...
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Client Solutions Director
vor 2 Wochen
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitUnlock the full potential of your career in the dynamic world of mobile ad tech at adjoe GmbH, a leading platform developing innovative advertising and monetization solutions.As a Client Solutions Lead, you will be responsible for leading and building a Global Customer Service Organization that services both our business partners and our B2C customers. You...
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Client Solutions Director
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Client Solutions Director
vor 4 Wochen
Hamburg, Hamburg, Deutschland adjoe GmbH VollzeitJob Title: Client Solutions LeadAt adjoe GmbH, we're on a mission to revolutionize the ad tech industry with our cutting-edge platform. We're seeking a seasoned professional to lead our Global Customer Service Organization, ensuring seamless technical support and service to our publisher partners and advertisers.Key Responsibilities:Manage a team of...
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Client Solutions Director
vor 4 Wochen
Hamburg, Hamburg, Deutschland AppLike Group VollzeitLead and Build a Global Customer Service OrganizationAs a key member of our AppLike Group team, you will be responsible for leading and building a Global Customer Service Organization that services both our business partners and our B2C customers. You will report directly to the CRO and collaborate with your peers in New Business and Account Management to...
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Client Solutions Director
vor 4 Wochen
Hamburg, Hamburg, Deutschland AppLike Group VollzeitLead and Build a Global Customer Service OrganizationAs a key member of our AppLike Group team, you will be responsible for leading and building a Global Customer Service Organization that services both our business partners and our B2C customers. You will report directly to the CRO and collaborate with your peers in New Business and Account Management to...
Client Solutions Director
vor 2 Monaten
We are seeking a highly experienced and skilled Client Solutions Director to lead our Global Customer Service Organization. As a key member of our leadership team, you will be responsible for building and managing a high-performing team of Technical Account Managers and B2C support agents.
Key Responsibilities- Manage a team of Technical Account Managers who ensure the technical onboarding of our newest business partners and a smooth SDK implementation process.
- Manage a team of B2C support agents who are problem solvers for our mobile gamers, addressing technical issues related to our partners' games.
- Become the link between various stakeholders, teams, and clients to provide solutions that maximize their business goals.
- Evolving our service organization based on our geographical expansion and service and organizational needs arising from growing business with Enterprise clients.
- Ensure a consistent level of knowledge and quality in the execution of your teams.
- Collaborate with the product and technical teams to ensure our platform meets client needs and provides a positive user experience.
- Ensure up-to-date product and technical documentation in alignment with our product team.
- Be part of an international English-speaking management team dedicated to scaling our adtech platform beyond our hundreds of millions of monthly active users.
- Minimum 3 years of experience in a leadership role within a service organization, preferably in the (mobile) ad tech industry.
- Proven track record of building and managing high-performing teams.
- Strong analytical and problem-solving skills with the ability to work with data – use SQL to query databases, Excel and other analytics tools.
- Ability to build and maintain strong relationships with clients and colleagues.
- You thrive in a team environment and are an excellent cross-team collaborator with excellent analytical and communication skills.
- Basic Knowledge of HTML and JavaScript or one basic programming or scripting language.
- You have a working knowledge of how different technical systems communicate with each other, such as being able to test HTTP REST endpoints and understand what could go wrong when they don't work.
- Plus: You are familiar with Java/Kotlin/Swift or have experience building your own apps.
- Plus: Understanding of the mobile ad tech landscape and current best practices.
- Work-Life Package: 2 remote days per week, 30 vacation days, 3 weeks per year of remote work, flexible working hours, dog-friendly kick-ass office in the center of the city.
- Wealth building: virtual stock options for all our regular employees.
- Relocation Package: Visa & legal support, relocation bonus, reimbursement of German Classes costs and more.
- Happy Belly Package: Monthly company lunch, tons of free snacks and drinks, free breakfast & fresh delicious pastries every Monday.
- Physical & Mental Health Package: In-house gym with personal trainer, various classes like Yoga with expert teachers.
- Activity Package: Regular team and company events, hackathons.
- Education Package: Opportunities to boost your professional development with courses and trainings directly connected to your career goals.
- Free of charge access to our EAP (Employee Assistance Program) which is a counseling service designed to support your mental health and well-being.