Technical Support Specialist
Vor 5 Tagen
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at LONGi Hydrogen. As a key member of our pre-sales team, you will play a critical role in supporting our sales team to develop and expand new business opportunities.
Key Responsibilities
1. Technical Solutions Clarification
Support our sales team to clarify technical questions raised by customers, ensuring that we provide accurate and timely solutions to meet their needs.
2. Prepare Technical Proposals
Capture the real needs and pain points of customers during communication, highlighting our company's strengths and advantages in the technical proposal.
Coordinate with our technical department to solve key technical questions and ensure that our proposals meet the highest standards.
3. Bidding Documents Package Preparation
Interpret customer bids, identify deviations between bids and standard products, and prepare bidding documents that showcase our company's capabilities.
Qualifications
1. Bachelor's degree or above in a relevant field, such as chemical engineering, electrical engineering, or automation.
2. English as the primary working language.
3. Excellent interpersonal skills and a quick learner.
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